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Enforcement - FAQs

Q: How can I file a complaint with the Cemetery and Funeral Bureau?

A: The Bureau may be contacted by fax, e-mail, or mail.
Fax: General - (916) 574- 8620
E-Mail: emailCFB@dca.ca.gov
USPS Mail: 1625 North Market Boulevard, Ste. S-208, Sacramento, CA 95834

Q: I've received a solicitation in the mail/telephone call regarding prepaying my funeral expenses. How do I know this business is legitimate?

A: You can verify that a funeral establishment is licensed to do business in California by verifying licensure on the web site for the Cemetery and Funeral Bureau www.cfb.ca.gov or by calling the Bureau directly at (916) 574-7870.

Q: I'm doing some family genealogy and I need to get a copy of a death certificate. Can you help me?

A: The Cemetery and Funeral Bureau does not issue death certificates. That is done by the Department of Health Services, and you can find the necessary information on how to request a death certificate, along with the applicable fees, by visiting their web site www.dhs.ca.gov.